Frequently Asked Questions

Get quick answers to common questions about our high-performance mini PCs.

What is the standard shipping time for MINISFORUM products?

Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days, while expedited shipping options can arrive within 3-7 business days depending on your region.

Do MINISFORUM mini PCs come with a warranty?

Yes, all our products come with a standard 2-year limited warranty that covers hardware defects. We also offer dedicated technical support to assist with any software or configuration issues.

What is your return and refund policy?

We offer a 30-day return policy for products in their original packaging and condition. If you are not satisfied with your purchase, please contact our support team to initiate a return authorization and refund process.

Are the RAM and storage on your mini PCs upgradeable?

Most MINISFORUM models are designed with user-upgradability in mind. They typically feature SODIMM slots for RAM and M.2 slots for SSD upgrades. Please check the specific product specifications page for compatibility details.

Which payment methods do you accept?

We accept a wide range of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options such as Klarna or Affirm depending on your shipping country.

Will I have to pay import duties or taxes?

For many regions, including the US and portions of the EU, we offer tax-inclusive shipping. However, depending on the warehouse location and your destination, local customs duties may apply. These are the responsibility of the customer.